At Synergics, we have our beliefs that we are different from other service providers in this domain. There are umpteen software companies who look at automation purely from a technical point of view. This leaves a huge gap at the diagnosis stage itself as the challenge, the problem is a combination of adaptive and technical issues. We do not sell only software but we share the domain knowledge and expertise which has been achieved by virtue of 16+ years of experience , 250+ automations and presence in 7 countries around the world.
Every organization has expectations to change the way they work currently when an ERP is implemented. It is a change that calls and warrants change at the cultural level. The change has to ensure that every stakeholder and the user is made a part of the solution with their concerns, fears, and habits undergoing a change. The failures in ERP domain are primarily because of the wrong start and approach. There would be multiple vendors who would circumvent a technical problem but very few look at it as an adaptable challenge.