Kapture CRM

Kapture’s travel CRM helps you open every channel of enquiry for your customers on helping you get all requests in a unified inbox at your end.  Kapture helps you integrate all enquiry sources with a single platform and get a collaborated view of all enquiries and requests via mail, call, website and social media. This, plus a live dashboard that gives you a segregated view of enquires –source wise, status wise, priority wise or based on any other preset parameter. Existing customers’ enquiries gets auto attached to the customer account or a new customer account gets created for new enquiries. The cloud CRM helps you accelerate the efficiency of your business operations by taking your existing systems and automating it using smart tools that can be accessed by all your employees on a unified dashboard. Kapture’s travel CRM  provides customized modules based on your  industry’s specific requirement – helping you create a seamless customer experience that will leave your prospects with a world class experience.