Repairing a Mobile phone in India can become a daunting painful exercise for a person as most of the mobile phones are brought online these days. First pain point is that it’s very difficult to find genuine service providers projecting the right repair cost. The other pain points of the customer are the varying repair cost projected by different service providers as well as there is no fixed time of repair and delivery. This leaves with very few opting for repair and most of them discard their mobile phones to get a new one thus adding to already existing massive amount of e-waste. Mr. Abhinav dixit a 3rd Year B.Tech(Mechanical Engineering) student in Karunya Institute of Technology and Sciences faced a similar challenge when he broke his mobile phone. When he approached a service provider in Coimbatore city he projected very high cost for repair and Mr.Abhinav looked for other service providers and found that everyone gave very varying repair cost estimation and finally he decided to get his phone repaired by the least cost projected service provider. He was asked to come after a week to collect the same. After a week when he went to the service provider to collect his phone, the service provider had not done the job yet and asked for one more week time. Very disappointed by this exercise Mr.Abhinav came and discussed his problem to two of his friends Mr.Abhishek and Mr.Ashish. During their discussion on the problem they figured out that this was a common problem faced by many of their college mates and they were also equally frustrated and disappointed by the repair which mostly was done in an haphazard manner and with duplicate parts.